Traveling Patient Services Coordinator

Baylor Scott & White Outpatient Rehabilitation; The Colony (TX); On-site; USD 23,866 - 33,992; Part time

Job summary

Baylor Scott & White Institute for Rehabilitation in The Colony, TX is seeking a Patient Service Specialist (PSS) for PRN coverage across multiple outpatient clinics. The role involves check in/out, insurance verifications, scheduling, and front desk duties, with travel between sites.

Candidates should have a HS diploma or GED and prior customer service or healthcare office experience. You must be flexible, detail oriented, and able to adjust schedules to center needs.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification helpful.

Responsibilities

• Coordinates patient appointments with Center manager to minimize cancellations and support treatment adherence.
• Registers patient information with complete forms and accurate data in the EHR.
• Verifies insurance, obtains required authorizations, explains benefits and financial responsibilities.
• Collects patient payments due at visits and posts charges.
• Scans and maintains medical documents; reconciles and posts charges daily.
• Responds to information requests from patients, departments, and physicians.
• Maintains office, orders supplies, and manages mail.
• Willingness to adjust schedule to center needs; travels for coverage as required.

Skills

Customer service

Insurance verification

Healthcare office administration

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in The Colony, TX is seeking a Patient Service Specialist (PSS) for PRN coverage across multiple outpatient clinics. The role involves check in/out, insurance verifications, scheduling, and front desk duties, with travel between sites.

Candidates should have a HS diploma or GED and prior customer service or healthcare office experience. You must be flexible, detail oriented, and able to adjust schedules to center needs.