Traveling Front Office Patient Services Specialist

Baylor Scott & White Outpatient Rehabilitation; Plano (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Plano (Willow Bend), TX is seeking a Patient Service Specialist (PSS) for PRN float coverage across multiple outpatient clinics. This role requires strong organization, customer service, and flexibility.

You will handle check-in/check-out, insurance verifications, scheduling, and documentation while traveling to many clinics in the area to support coverage and treatment adherence. A HS diploma or GED is required.

Qualifications

• HS diploma or GED is required.
• Travel to multiple outpatient clinics is required.
• Healthcare office administration experience preferred.

Responsibilities

• Coordinate patient appointments with Center manager to minimize cancellations.
• Register patient information with signatures in the EMR.
• Verify insurance and obtain authorizations; explain benefits and billing policies.
• Collect patient payments/coins and post charges.
• Scan and maintain medical documents.
• Post charges and prepare reports for clean claim processing.
• Respond to information requests from patients, departments and physicians.
• Maintain office supplies and mail; manage front desk tasks.
• Adjust schedule to center needs and cover clinics as needed.
• Travel to non-home locations for coverage and attend mandatory meetings.

Skills

Customer service

Insurance verification

Scheduling

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Plano (Willow Bend), TX is seeking a Patient Service Specialist (PSS) for PRN float coverage across multiple outpatient clinics. This role requires strong organization, customer service, and flexibility.

You will handle check-in/check-out, insurance verifications, scheduling, and documentation while traveling to many clinics in the area to support coverage and treatment adherence. A HS diploma or GED is required.