Traveling Patient Care Specialist

MD Now Urgent Care; Lehigh Acres (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Wellbeing support

Paid time off

401(k) plan with match

Employee stock purchase plan

Tuition assistance

Fertility and family building benefits

Identity protection

Job summary

MD Now Urgent Care is seeking a Patient Care Representative to support patient check-in, answer calls, verify insurance, and handle paperwork with accuracy. The role emphasizes strong customer service and the ability to work with multiple software programs.

The position may require travel between MD Now locations within the assigned area, and a BLS certification must be obtained within 30 days of start date. This role offers a comprehensive benefits package through MD Now.

Qualifications

• 1 year of clinical experience in a patient care setting is preferred.
• Obtain BLS certification within 30 days of start required.
• Strong customer service skills.
• Ability to work with multiple computer programs.

Responsibilities

• Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed
• Answers phone calls to the clinic and provides information or refers questions to others as needed
• Verifies insurance timely and accurately
• Ensures the occupational client’s preference card is followed and occupational procedures
• Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
• Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented
• Willing to travel/float between all MD Now locations within assigned Area preferred

Skills

Customer service

Computer skills

Job description

MD Now Urgent Care is seeking a Patient Care Representative to support patient check-in, answer calls, verify insurance, and handle paperwork with accuracy. The role emphasizes strong customer service and the ability to work with multiple software programs.

The position may require travel between MD Now locations within the assigned area, and a BLS certification must be obtained within 30 days of start date. This role offers a comprehensive benefits package through MD Now.