Patient Care Concierge — Multisite Travel Ready

MD Now Urgent Care; Fort Myers (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with employer match

Paid time off and family leave

Tuition and certification support

Employee wellness and counseling

Life insurance and disability coverage

Employee discounts and more

Job summary

MD Now Urgent Care in Fort Myers, FL is seeking a Patient Care Representative to provide compassionate patient support and help our team run smoothly. You will check in patients, answer calls, verify insurance, and assist with paperwork.

This role may require traveling between MD Now locations within the assigned area; prior clinical experience and BLS certification within 30 days are preferred.

MD Now offers a comprehensive benefits package and a collaborative, patient-focused work environment.

Qualifications

• 1 year of clinical experience in a patient care setting preferred.
• BLS certification within 30 days of start required.
• Strong customer service skills are essential.
• Ability to work with multiple computer programs.

Responsibilities

• Checks-in patients in a timely manner and follows Web Check-in procedures.
• Answers clinic phone calls and directs questions as needed.
• Verifies insurance timely and accurately.
• Follows occupational client’s preference card and procedures.
• Reviews patient paperwork for completeness and insurance/demographic data.
• Completes Daily Balance Checklist and documents payment forms.
• Willing to travel/float between all MD Now locations within assigned area.

Education

BLS certification within 30 days of start

Tools

Multiple computer programs

Job description

MD Now Urgent Care in Fort Myers, FL is seeking a Patient Care Representative to provide compassionate patient support and help our team run smoothly. You will check in patients, answer calls, verify insurance, and assist with paperwork.

This role may require traveling between MD Now locations within the assigned area; prior clinical experience and BLS certification within 30 days are preferred.

MD Now offers a comprehensive benefits package and a collaborative, patient-focused work environment.