Traveling Office Manager – Medical Practice

Hartford HealthCare; Hartford (CT); On-site; USD 65,000 - 85,000; Full time

Job summary

Hartford HealthCare is seeking an Office Operations Manager to coordinate and optimize administrative and clinical staff activities across Hartford region offices including Hartford, Enfield, and Glastonbury. The role oversees patient flow, billing/coding, EMR use, and customer service to ensure efficient clinic operations.

Responsibilities include budgeting, staff scheduling, performance management, and leadership of the administrative team.

Qualifications

• Bachelor's Degree and/or appropriate certification preferred.
• 3 years’ experience in a medical/surgical practice required.
• Previous management/supervisory or leadership experience preferred.
• Epic experience preferred.
• Strong communications skills and experience in a leading role required.
• Ability to improve quality and productivity by identifying improvement opportunities.
• Knowledge and behaviors required to meet age specific patient needs (e.g. Pediatrics, Adolescents, and Geriatrics) preferred.

Responsibilities

• Schedules and assigns work to staff; monitors progress and manages workload.
• Develops and maintains office & departmental budgets and KPIs.
• Utilizes resources to meet goals within budgets and reallocates resources as needed.
• Sets and monitors departmental goals aligned with organizational strategy.
• Ensures courteous, professional communication with patients and staff.
• Interviews candidates, hires, trains, and conducts performance reviews.
• Coaches staff to meet objectives and handles disciplinary actions as needed.
• Manages staff schedules and Kronos timekeeping; coordinates vacations.
• Promotes teamwork and effective communication across medical staff.

Skills

Leadership

Communication

Problem-solving

Team coordination

Education

Bachelor's Degree

Tools

Epic

Job description

Hartford HealthCare is seeking an Office Operations Manager to coordinate and optimize administrative and clinical staff activities across Hartford region offices including Hartford, Enfield, and Glastonbury. The role oversees patient flow, billing/coding, EMR use, and customer service to ensure efficient clinic operations.

Responsibilities include budgeting, staff scheduling, performance management, and leadership of the administrative team.