Medical Office Operations Lead

Hartford HealthCare; Vernon (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

Hartford HealthCare Medical Group is seeking an experienced administrator to support Primary Care and onsite Cardiology services at Vernon location. You will organize and coordinate office operations, lead administrative and clinical staff, and optimize patient flow and EMR utilization.

The role emphasizes scheduling, service delivery, billing/coding requirements, and continuous improvement to enhance quality and productivity within a large healthcare network.

Qualifications

• Bachelor's Degree and/or appropriate certification preferred.
• 3 years’ experience in a medical/surgical practice required.
• Previous management/supervisory or leadership experience preferred.
• Epic experience preferred.
• Strong communications skills and experience in a leading role required.
• Ability to identify improvement opportunities to boost quality and productivity.
• Knowledge of age-specific patient needs (Pediatrics, Adolescents, Geriatrics) preferred.

Responsibilities

• Coordinate office operations, procedures and resources to facilitate organizational effectiveness and efficiency.
• Provide day-to-day operational, technical and problem-solving leadership on administrative matters including patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization.
• Supervise the administrative and clinical staff and practice operations including scheduling, work flow, service delivery and employee performance.

Skills

Leadership

Communication

Quality improvement

Patient-focused care

Education

Bachelor's degree or certification

Tools

Epic

Job description

Hartford HealthCare Medical Group is seeking an experienced administrator to support Primary Care and onsite Cardiology services at Vernon location. You will organize and coordinate office operations, lead administrative and clinical staff, and optimize patient flow and EMR utilization.

The role emphasizes scheduling, service delivery, billing/coding requirements, and continuous improvement to enhance quality and productivity within a large healthcare network.