Office Manager - Primary Care

Hartford HealthCare; Vernon (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

Hartford HealthCare Medical Group is seeking an experienced administrator to support Primary Care and onsite Cardiology services at Vernon location. You will organize and coordinate office operations, lead administrative and clinical staff, and optimize patient flow and EMR utilization.

The role emphasizes scheduling, service delivery, billing/coding requirements, and continuous improvement to enhance quality and productivity within a large healthcare network.

Qualifications

• Bachelor's Degree and/or appropriate certification preferred.
• 3 years’ experience in a medical/surgical practice required.
• Previous management/supervisory or leadership experience preferred.
• Epic experience preferred.
• Strong communications skills and experience in a leading role required.
• Ability to identify improvement opportunities to boost quality and productivity.
• Knowledge of age-specific patient needs (Pediatrics, Adolescents, Geriatrics) preferred.

Responsibilities

• Coordinate office operations, procedures and resources to facilitate organizational effectiveness and efficiency.
• Provide day-to-day operational, technical and problem-solving leadership on administrative matters including patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization.
• Supervise the administrative and clinical staff and practice operations including scheduling, work flow, service delivery and employee performance.

Skills

Leadership

Communication

Quality improvement

Patient-focused care

Education

Bachelor's degree or certification

Tools

Epic

Job description

Location Detail: 35 Talcottville Rd Vernon (10288)

Shift Detail: Mon-Fri

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Job Description

Position will support Primary Care as well as some onsite support of Cardiology services provided at this location.

The role is responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency. Provides day-to-day operational, technical and problem-solving leadership on administrative matters including, but not limited to: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization. Supervises the administrative and clinical staff and practice operations including scheduling, work flow, service delivery and employee performance.

Qualifications

• Bachelor's Degree and/or appropriate certification preferred.
• 3 years’ experience in a medical/surgical practice required.
• Previous management/supervisory or leadership experience preferred.
• Epic experience preferred.
• Strong communications skills and experience in a leading role required
• Ability to improve quality and productivity by identifying improvement opportunities
• Knowledge and behaviors required to meet age specific patient needs (e.g. Pediatrics, Adolescents, and Geriatrics) preferred

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.