Traveling IT Support Tech for Multi-Site Clinics

Usph; Virginia; On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Mileage reimbursement

401(k)

Job summary

The Jackson Clinics Physical Therapy in Northern Virginia is seeking an IT Support Technician I to provide first-line technical support across multiple clinic locations. This entry-level role focuses on Microsoft 365 administration, device setup, and end-user support for staff.

The position requires travel between clinics, strong customer service, and willingness to grow in IT. Pay is $18-$21 per hour, part-time without benefits, with mileage reimbursement and 401(k) offered.

Qualifications

• CompTIA A+ certification.
• Network++ Certification.
• Basic knowledge of Microsoft 365 applications and administration.
• Understanding of Windows 10/11 operating systems.
• Familiarity with computer hardware, printers, and networking fundamentals.
• Strong customer service and communication skills.
• Valid driver's license and reliable transportation.
• Ability to travel regularly between clinic locations.
• Associate degree in Information Technology, Computer Science, or related field; or equivalent technical training and experience.
• Microsoft 365 Fundamentals (MS-900) certification.
• Experience supporting Microsoft Teams, SharePoint, or OneDrive.
• Experience with ticketing systems and remote support tools.
• Knowledge of healthcare or multi-site business environments.

Responsibilities

• Provide first-line technical support to clinic staff and corporate users via phone, email, remote support tools, and in person.
• Set up, modify, and maintain user accounts, permissions, licenses, and access controls within Microsoft 365 and Microsoft Entra ID (Azure Active Directory).
• Support and troubleshoot Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Office applications.
• Troubleshoot hardware, software, and network-related issues on desktops, laptops, tablets, mobile devices, and other end-user equipment.
• Install, configure, maintain, and update Windows operating systems, business applications, and Microsoft 365 services.
• Set up, image, configure, and deploy new computers, laptops, mobile devices, and peripheral equipment.
• Maintain and support printers, scanners, copiers, and other clinic technology systems.
• Assist with network connectivity issues, including Wi-Fi, LAN, VPN, and internet access troubleshooting.

Skills

Customer service

Communication

Travel between locations

Microsoft 365 administration

Troubleshooting

Education

Associate degree in Information Technology

CompTIA A+ certification

Microsoft 365 Fundamentals (MS-900)

Tools

Microsoft 365 Admin Console

Azure Active Directory

Teams

OneDrive

VPN

Job description

The Jackson Clinics Physical Therapy in Northern Virginia is seeking an IT Support Technician I to provide first-line technical support across multiple clinic locations. This entry-level role focuses on Microsoft 365 administration, device setup, and end-user support for staff.

The position requires travel between clinics, strong customer service, and willingness to grow in IT. Pay is $18-$21 per hour, part-time without benefits, with mileage reimbursement and 401(k) offered.