Traveling Front Desk Specialist — Dental

Compass Health Network; Clinton (MO); On-site; USD 22,000 - 31,000; Full time

Job summary

Compass Health Network is seeking a Customer Relations Specialist (Float) to be the welcoming face across our dental clinics. You’ll greet clients, support front-desk operations, and ensure a smooth check-in experience at each visit.

This full-time role travels to multiple Compass locations, supports scheduling, verifies insurance and demographics, and processes co-pays. A positive, service‑oriented approach and at least one year of customer service experience are required; a valid driver's

Qualifications

• High School/GED preferred.
• At least one year of customer service experience required.
• A valid driver's license and agency-established minimum automobile coverage required.

Responsibilities

• Greet clients with warmth and professionalism upon arrival.
• Manage check-in/check-out processes, appointment confirmations, and daily schedules.
• Verify and update insurance and demographic information at each visit.
• Collect co-pays and process financial paperwork, including sliding fee scale and patient assistance forms.
• Answer phones courteously and route calls/messages appropriately.
• Monitor lobby and waiting area to ensure a welcoming and timely experience.
• Balance daily cash collections and submit to designated supervisor.
• Disperse incoming mail and ensure the front-desk area is clean and organized.
• Collaborate with clinical and office staff to support smooth clinic operations.
• Travel to multiple Compass Health clinic sites in the region as assigned.
• Maintain regular attendance and flexibility to accommodate changing schedules; Maintain confidentiality and HIPAA compliance.

Skills

Customer service experience

Greeting clients

Front-desk operations

Education

High School/GED preferred

Job description

Compass Health Network is seeking a Customer Relations Specialist (Float) to be the welcoming face across our dental clinics. You’ll greet clients, support front-desk operations, and ensure a smooth check-in experience at each visit.

This full-time role travels to multiple Compass locations, supports scheduling, verifies insurance and demographics, and processes co-pays. A positive, service‑oriented approach and at least one year of customer service experience are required; a valid driver's