Traveling Front Desk Specialist – Dental Clinics

Compass Health Network; Arnold (MO); On-site; USD 22,000 - 31,000; Full time

Job summary

Compass Health Network seeks a Customer Relations Specialist Float for Dental to greet clients, support front-desk operations, and ensure a smooth check-in across regional clinics. The role travels to assigned clinic locations and covers multiple sites as needed, bringing warmth and professionalism to every patient interaction.

You will work Monday–Friday with flexible schedules, handle insurance and billing steps, and assist with appointments while maintaining HIPAA compliance.

Qualifications

• Minimum of 1 year of customer service experience.
• Valid driver's license and access to reliable transportation.
• Ability to travel to multiple Compass locations.

Responsibilities

• Greet clients with warmth and professionalism upon arrival.
• Manage check-in/check-out processes, appointment confirmations, and daily schedules.
• Verify and update insurance and demographic information at each visit.
• Collect co-pays and process financial paperwork, including sliding fee scale and patient assistance forms.
• Answer phones courteously and route calls/messages appropriately.
• Monitor lobby and waiting area to ensure a welcoming and timely experience.
• Balance daily cash collections and submit to designated supervisor.
• Disperse incoming mail and ensure the front-desk area is clean and organized.
• Collaborate with clinical and office staff to support smooth clinic operations.
• Travel to multiple Compass Health clinic sites in the region as assigned.
• Maintain regular attendance and flexibility to accommodate changing schedules; maintain confidentiality and HIPAA compliance

Skills

Customer service

Front desk

Communication

Travel readiness

Education

High School / GED

Job description

Compass Health Network seeks a Customer Relations Specialist Float for Dental to greet clients, support front-desk operations, and ensure a smooth check-in across regional clinics. The role travels to assigned clinic locations and covers multiple sites as needed, bringing warmth and professionalism to every patient interaction.

You will work Monday–Friday with flexible schedules, handle insurance and billing steps, and assist with appointments while maintaining HIPAA compliance.