Traveling Float Teller – Cash, Service & Sales

Mercantile Bank of Michigan; Saint Johns (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercantile Bank is seeking a Full Time Float Teller to deliver exceptional customer service while handling a range of transactions in our St. Johns area branches. The role emphasizes accurate cash handling, timely data entry, and opportunities for cross-selling using the CRM system (360 View).

You will support branches in the St. Johns, Lansing, and Ithaca markets, with travel between locations as needed. The position is onsite and requires a proactive, customer-focused mindset in a fast-paced

Qualifications

• Prioritizing, Multitasking and Organized
• Cash handling with accuracy with the ability to effectively count cash back to customers
• Ability to type and enter data with accuracy via computer systems
• Needs Based Selling Skills
• Attention to Detail
• Function well in a fast-paced and at times stressful environment
• Effective and Efficient Interpersonal Communication Skills (Verbal and Written)
• Ability to travel to locations around our central market
• A high school education or GED or Equivalent job-related education and/or experience will be considered if the necessary knowledge

Responsibilities

• Performs and completes in an efficient and courteous manner the teller servicing of transactions, deposits, withdrawals, payments on loans, and check cashing within the established policies and procedures. Maintain a cash drawer and balance the drawer daily.
• Promotes and enhances customer relations by projecting a positive image of the bank, department and self by providing quality service to all customers.
• Initiates sales, actively pursues cross-sell opportunities, and assures proper servicing and referrals with the appropriate personnel using Mercantile's Customer Relationship Management System (360 View). Meets or exceeds sales goals.
• Answer the telephone and directs customer inquiries to appropriate bank personnel.

Skills

Cash handling

Data entry

Communication skills

Sales skills

Attention to detail

Multitasking

Teamwork

Travel ability

Education

High school diploma or GED

Job description

Mercantile Bank is seeking a Full Time Float Teller to deliver exceptional customer service while handling a range of transactions in our St. Johns area branches. The role emphasizes accurate cash handling, timely data entry, and opportunities for cross-selling using the CRM system (360 View).

You will support branches in the St. Johns, Lansing, and Ithaca markets, with travel between locations as needed. The position is onsite and requires a proactive, customer-focused mindset in a fast-paced