Traveling Data Center Technician

Insight Global; Seattle (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

Insight Global is seeking Data Center Technicians I and II to support large-scale data center operations, deployments, and critical infrastructure projects. You will install, maintain, troubleshoot, and support network, server, and data center infrastructure in live production environments.

The role requires strong technical troubleshooting skills and Level 2 support experience to diagnose hardware, connectivity, and network-related issues while supporting rack and stack deployments and

Qualifications

• 2–3+ years of experience in data center, telecom, or IT infrastructure environments.
• Hands-on experience with cabling, hardware installation, equipment replacement and troubleshooting.
• Strong understanding of structured cabling and data center best practices.
• Troubleshoot Layer 1 and Layer 2 connectivity issues across network and server environments.
• Diagnose and resolve server, hardware, cabling, and connectivity issues in production environments.

Responsibilities

• Install, maintain, troubleshoot, and support network, server, and data center infrastructure in live production environments.
• Provide Level 2 support for hardware, connectivity, and network-related issues.
• Support rack and stack deployments, structured cabling, and server installations.
• Ensure incident response activities align with operational standards in enterprise data centers.
• Diagnose issues across fiber and copper cabling, network connectivity, and data center operations.

Skills

Data center experience

Cabling

Hardware installation

Equipment replacement

Troubleshooting

Structured cabling

L1/L2 troubleshooting

Server troubleshooting

Connectivity issues

Production environment experience

CCNA

CCNP

Network+

Cisco

Juniper

Aruba

Palo Alto

Console access

Layer 2 switching

VLANs

STP

Port troubleshooting

Tools

Cisco network devices

Network troubleshooting tools

Job description

• *2–3+ years of experience in data center, telecom, or IT infrastructure environments
• *Hands-on experience with cabling, hardware installation, equipment replacement, and troubleshooting
• *Strong understanding of structured cabling and data center best practices
• *Troubleshoot Layer 1 and Layer 2 connectivity issues across network and server environments
• *Diagnose and resolve server, hardware, cabling, and connectivity issues in production environments

Nice to Have Skills & Experience

• *Cisco CCNA, CCNP, Network+, or other networking certifications
• *Experience troubleshooting Cisco, Juniper, Aruba, Palo Alto, or similar networking environments
• *Experience consoling into network devices and performing basic network configurations
• *Knowledge of Layer 2 switching technologies, VLANs, STP, and port troubleshooting

Job Description

Insight Global is seeking Data Center Technicians I and II to support large-scale data center operations, deployments, and critical infrastructure projects throughout Canada. These individuals will be responsible for installing, maintaining, troubleshooting, and supporting network, server, and data center infrastructure in live production environments.

This role requires strong technical troubleshooting skills, including Level 2 support experience, to diagnose and resolve hardware, connectivity, and network-related issues. Technicians will support rack and stack deployments, structured cabling systems, server installations, network connectivity, and incident response activities within enterprise-scale data centers.

The ideal candidate will have hands-on experience with fiber and copper cabling, network infrastructure, hardware installation, and data center operations. Candidates should be comfortable troubleshooting servers, switches, network connectivity, physical layer infrastructure, and other critical systems while maintaining uptime and adhering to operational standards.

Successful candidates will possess a strong understanding of physical and logical network infrastructure, including fiber optic systems, structured cabling, servers, switches, routers, cabinets, and connectivity protocols. They should be able to interpret technical documentation, follow installation standards, and effectively troubleshoot issues in fast-paced, mission-critical environments.