Datacenter Technician

GCS Recruitment Specialists; Georgia; On-site; USD 42,000 - 70,000; Full time

Job summary

GCS Recruitment Specialists in Georgia is seeking a hands-on Datacenter Technician to support hardware, infrastructure and end-user technology in a live operations environment. You will build, image and deploy devices, troubleshoot desktops and connectivity, perform rack-and-stack and cabling, and follow documented procedures.

1+ year IT support or data center experience, Windows and basic Linux, networking fundamentals, and strong problem-solving are required.

Qualifications

• Hands-on IT support or data center experience required.
• Familiarity with hardware deployment and troubleshooting.
• Proficient with Windows OS; basic Linux CLI knowledge.

Responsibilities

• Build, image, configure, and deploy hardware and devices.
• Troubleshoot desktops, peripherals, connectivity, and network issues.
• Perform rack-and-stack, fiber cabling, and structured cabling work.
• Handle L1/L2 troubleshooting and fault isolation.
• Work tickets, maintain systems, and support change management.
• Escalate issues and follow procedures.
• Support site technology operations and continuous improvement.

Skills

IT support

Field services

Infrastructure

Data center operations

Troubleshooting

Education

CompTIA A+ or equivalent

Tools

ServiceNow

Job description

We're looking for a hands-on Datacenter Technician to support hardware, infrastructure, and end-user technology in a mission-critical operations environment. This role is ideal for someone with experience in hardware deployment, desktop support, networking, or data center operations.

What You'll Do

• Build, image, configure, and deploy hardware and devices.
• Troubleshoot desktops, peripherals, connectivity, and network issues.
• Perform rack-and-stack activities, fiber cabling, and structured cabling work.
• Handle Layer 1/Layer 2 troubleshooting and device-level fault isolation.
• Work tickets, perform routine maintenance, and support change management activities.
• Escalate issues when required and follow documented procedures.
• Support site technology operations and continuous improvement initiatives.

What We're Looking For

• 1+ year of hands-on IT support, field services, infrastructure, or data center experience.
• Experience with hardware deployment and troubleshooting.
• Knowledge of Windows OS and basic Linux command-line usage.
• Understanding of networking fundamentals, cabling, and connectivity troubleshooting.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• ServiceNow experience is a plus.
• CompTIA A+ or equivalent experience preferred.

Ideal Candidate

A reliable technician who enjoys hands-on work, follows processes, adapts quickly, and can confidently troubleshoot hardware and connectivity issues in a live operational environment.

GCS is acting as an Employment Business in relation to this vacancy.