Branch Banking Client Consultant I (Float – Yonkers)

Flagstar Bank; City of Yonkers (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Flagstar Bank, Branch Banking Client Consultant I- Float, travels between assigned Yonkers branches to deliver high-quality, prompt financial services and a superior client experience. You greet customers, assist with their financial goals, and process transactions in a precise, friendly manner while supporting branch goals.

The role emphasizes effective client engagement, adherence to policies, and collaboration with the team to drive deposits, loans, and non-interest income.

Qualifications

• Education at least high school level or equivalent.
• 0–3 years of customer service and sales experience.
• Experience in financial services industry preferred.

Responsibilities

• Support team to achieve growth targets in deposits, loans, and non-interest income and primary client acquisition.
• Provide positive client experience by handling account questions and issues, delivering education and referrals.
• Process timely and accurate daily financial transactions while adhering to policies and regulations.
• Complete special projects and additional duties while complying with applicable laws and regulations.

Skills

Action-oriented

Business Acumen

Approachability

Problem Solving

Priority Management

Education

High School / GED

Job description

Flagstar Bank, Branch Banking Client Consultant I- Float, travels between assigned Yonkers branches to deliver high-quality, prompt financial services and a superior client experience. You greet customers, assist with their financial goals, and process transactions in a precise, friendly manner while supporting branch goals.

The role emphasizes effective client engagement, adherence to policies, and collaboration with the team to drive deposits, loans, and non-interest income.