Mobile Training Coach for Urgent Care Onboarding

GoHealth Urgent Care; Ballwin (MO); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

GoHealth Urgent Care is seeking a Training Coach to partner with the learning and operations teams, executing the practical skills training phase for new hires and guiding them through critical thinking and core competencies to feel confident in their roles.

You will support Medical Providers, Radiologic Technologists, and patients, delivering in-center coaching and onboarding, and driving market-specific training across Missouri clinics.

Formación

• Graduate of a Medical Assistant Program preferred.
• 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred.
• CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire required.
• High school diploma or equivalent required.

Responsabilidades

• Teach and evaluate team members’ technical skill competencies using pre-approved methods and procedures.
• Conduct orientation to the center, department and/or organization to cover predetermined learning items.
• Teach and train team members to bring them up to predetermined levels of competency for the specific job.
• Hosts Learning Coach Workshop, as needed.
• Acts a backup to the Training Specialists and completes classroom-based training; complete Airtable compliance documentation.
• Meets the required minimum 40 hours to a maximum of 80 hours of dedicated time invested with up to 6 assigned team members to ensure a level of knowledge and skills is acceptable within the company’s learning standards required.
• Provide in-center coaching to new team members on all assigned areas of the core competencies.
• Offer hands-on market specific training needs, from new hire training, check-ins, market process updates/changes, clinical refresher needs, registration process refresh/updates, and annual competencies.
• Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program.
• Meets with the Training Specialist regularly to support market operation training needs related to the team members’ learning journey.

Conocimientos

Medical terminology

EHR experience

Verbal & written communication

Training delivery

Presentation skills

Educación

High school diploma or equivalent

Graduate of Medical Assistant Program

CPOE certification

BLS certification

Herramientas

MS Office

EHR systems

Descripción del empleo

GoHealth Urgent Care is seeking a Training Coach to partner with the learning and operations teams, executing the practical skills training phase for new hires and guiding them through critical thinking and core competencies to feel confident in their roles.

You will support Medical Providers, Radiologic Technologists, and patients, delivering in-center coaching and onboarding, and driving market-specific training across Missouri clinics.