Travel Trainer

MTM, Inc; Denver (CO); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with company match

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

Job summary

MTM Transit is seeking a Travel Trainer in Denver to train individuals on using public transportation, assess independence, and create personalized lesson plans covering trip planning, street crossing, bus and train travel, map reading, and safety.

You will conduct intake, determine eligibility for training, deliver one-on-one field training, present outreach materials, schedule sessions at route locations, and complete reports while maintaining HIPAA standards.

Qualifications

• High school diploma or GED required; 5 years’ experience assessing people with disabilities for use and navigation of accessible public transportation including bus/rail; 2 years’ experience with clients with physical/cognitive disabilities; familiarity with the ADA.
• Strong training and group-leading abilities; excellent communication and organizational skills; ability to work flexible hours and maintain confidentiality.
• Associate degree in Education, Human Services, or Healthcare preferred.

Responsibilities

• Complete in-person intake and assessment for each applicant.
• Determine eligibility for training based on assessment results.
• Provide one-on-one, individualized field training.
• Demonstrate transit skills and how to travel routes—including navigation and way-finding.
• Instruct on self-advocacy and prepare lesson plans for various learning levels.
• Identify referral program opportunities and create outreach materials.

Skills

Training skills

Interpersonal skills

MS Office

Communication

Organizational skills

Flexible hours

Education

High school diploma or GED

Associate degree preferred

Job description

Make a Difference At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential. What will your job look like? Our Travel Trainer is tasked with training individuals on the utilization of public transportation. The Travel Trainer will assess for appropriateness for independent public transportation use, create personalise lesson plans, and educate individuals on a wide range of travel skills including: trip planning, street crossing, bus and train travel, map and schedule reading, and safety skills, while utilizing public transportation. The Travel Trainer will also research, identify, create, and present custom presentations for new referral program opportunities within the community.

Location: 3851 N Steele St, Unit 1479 Denver, CO 80205

Regular working hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. However, business needs may require occasional work outside of these hours, including early mornings, evenings, and weekends.

What you’ll do:

• Complete in-person intake and assessment for each applicant
• Make determinations whether or not an applicant is qualified to receive training based on the results of the assessment(s)
• Create and provide one-on-one, individualized field training
• Demonstrate and instruct individuals on transit skills
• Demonstrate and instruct individuals on how to travel routes including navigation and way-finding strategies
• Instruct individuals on self-advocacy
• Create lesson plans that are appropriate for individuals of different learning levels
• Research and identify opportunities to enhance the referral program within the community, creating custom presentations for this outreach
• Conduct group presentations
• Establish relationships with professionals in the field, community and advocacy organizations
• Schedule training at the time and location of the specific routes requested
• Conduct outreach to develop materials
• Provide in class and in-the-field training to professionals
• Complete all reports and paperwork including but not limited to; initial intake, goal setting and plan, progressive evaluation, pre and post-test, final and follow-up report, satisfaction survey
• Must conform to MTM’s HIPAA standards

What you’ll need:

• Experience, Education & Certifications: High school diploma or G.E.D. equivalent Must have five (5) years’ experience assessing people with disabilities in how to use and navigate accessible public transportation to include bus and rail Must have two (2) years’ experience working with clients with physical and/or cognitive functional disabilities Familiarity with the American with Disabilities Act (ADA)
• Skills: Demonstrated training skills, comfortable leading groups of people Strong interpersonal skills that allow for effective working relationships Intermediate level of proficiency or above with the Microsoft Office Suite, including Word, Excel and Outlook Excellent communication skills Excellent organizational and multi-tasking skills Ability to work flexible hours, in all weather conditions Ability to maintain high level of confidentiality
• Even better if you have... Associate’s degree in Education, Human Services, or Healthcare preferred Experience working with disability and/or community advocacy organizations, preferred Familiarity with the transit agency system, preferred

What’s in it for you:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

About Us

As communities are challenged with increasing access while containing costs, MTM Transit strives to achieve these goals while focusing on what matters most: the passenger. Helping the disabled, elderly, and other transportation disadvantaged populations with their transit needs is the core of our operations. In 2009, MTM Health’s leadership team created MTM Transit to offer an unparalleled hands‑on management approach for transportation needs.

MTM Transit offers viable solutions that help public transit agencies connect the pieces of a community’s transportation options in an effort to increase fixed route utilization, reduce costs, and remove community barriers. We remain committed to providing quality transit services to individuals who, without reliable transportation, may be unable to take advantage of employment opportunities, get to the doctor, and access other community resources. Over the past 16 years, MTM Transit has grown responsibly by focusing on the passenger experience and providing unparalleled hands‑on management.

Your Potential. Our Mission. At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

Transit Trailblazer Maintenance Tech. Apprenticeships Art of Client Communication Cornerstone Program Bench Program Tech Bench Program Continuous Ed Reimbursement Safely Connecting Communities At MTM Transit, every trip reflects our promise: safe, reliable, and exceptional service that drives independence and access.

Salary: $57,784 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.