Travel Support Specialist - Flexible Hours & Growth

Hjbtravels; New Haven (CT); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Training and onboarding

Flexible work options

Growth opportunities

Supportive team environment

Job summary

Hjbtravels in New Haven, CT is seeking a Customer Service Representative to assist travelers with inquiries, bookings, and destination guidance. You will support clients by phone and email, maintain professional communication, and help ensure a positive travel experience from start to finish.

Ideal candidates have strong communication skills, attention to detail, and an interest in the travel industry. Training is provided and both part-time and full-time options are available.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred (not required).
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information regarding destinations, policies, and procedures.
• Document interactions and updates as needed.

Skills

Strong communication

Interpersonal skills

Time management

Computer skills

Detail-oriented

Travel industry interest

Job description

Hjbtravels in New Haven, CT is seeking a Customer Service Representative to assist travelers with inquiries, bookings, and destination guidance. You will support clients by phone and email, maintain professional communication, and help ensure a positive travel experience from start to finish.

Ideal candidates have strong communication skills, attention to detail, and an interest in the travel industry. Training is provided and both part-time and full-time options are available.