Travel-Ready Field Service Technician & Assembly

ProMach; Fairfield (NJ); On-site; USD 41,328 - 55,104; Full time

Job summary

ProMach is seeking a field service technician to install Pace automation systems at customer sites, perform startup and commissioning, and conduct on-site repairs and training. The role involves travel up to 75% domestically and internationally, with responsibilities including servicing, upgrades, and detailed reporting.

The ideal candidate has a strong mechanical/electrical background, experience with PLCs, and the ability to read schematics.

Qualifications

• High school diploma required; associate's degree in a related technical field preferred.
• Strong mechanical and electrical background with start-up, repair, and maintenance experience on custom machinery.
• Basic knowledge of Allen-Bradley PLCs.
• Ability to read and understand engineering designs, including wiring schematics.
• Proficient in Microsoft Office for technical reports and training requirements.
• Good communication and interpersonal skills with a strong customer service focus.
• Strong problem-solving skills and independent judgment.
• Ability to conduct high-level training for customer personnel on equipment.
• Ability to work independently, maintain a positive attitude, and work well with all levels of management and operators.
• Willingness to travel up to 75% domestically and internationally.

Responsibilities

• Install Pace automated unscrambling machinery at customer locations (electrical and mechanical).
• Perform factory startup/commissioning of Pace machinery at customer sites; troubleshoot to meet contract efficiency; train plant personnel.
• Perform factory repairs/servicing at customer locations; troubleshoot inefficiencies; install upgrades; provide operator training.
• Generate detailed service reports.
• Pursue aftermarket sales opportunities: machine upgrades, retrofits, spare parts recommendations.
• Set up and test variable frequency drives and servo controllers.
• Build, set up, and test factory acceptance testing on new equipment at the facility.
• Provide shop support as an assembler when field work is idle.
• Work flexibly between field and shop, assisting with assembly in the shop when not on site.
• Perform other duties as assigned.

Skills

Mechanical background

Electrical background

PLC knowledge

Schematic reading

MS Office

Customer service

Problem solving

Training ability

Independent worker

Travel willingness 75%

Education

High school diploma

Associate's degree (mechanical/electrical)

Job description

ProMach is seeking a field service technician to install Pace automation systems at customer sites, perform startup and commissioning, and conduct on-site repairs and training. The role involves travel up to 75% domestically and internationally, with responsibilities including servicing, upgrades, and detailed reporting.

The ideal candidate has a strong mechanical/electrical background, experience with PLCs, and the ability to read schematics.