Field Service Technician/Assembler – Travel & Onsite

Pro Mach, Inc.; Fairfield (NJ); On-site; USD 41,000 - 55,000; Full time

Job summary

ProMach is seeking a Field Service Technician/Assembler to install, startup and service Pace automated unscrambling machinery at customer sites and in our factory setting. You’ll troubleshoot, adjust, and optimize performance per contract while communicating clearly with customers.

The role requires strong mechanical and electrical skills, knowledge of PLCs, and the ability to train plant personnel. Expect significant travel and a focus on customer satisfaction.

Qualifications

• High School Diploma; technical field degree preferred.
• Strong mechanical and electrical background with startup/repair experience.
• Basic knowledge of Allen Bradley PLCs.
• Ability to read/understand engineering drawings and wiring schematics.
• Proficient with Microsoft Office for reports and training.

Responsibilities

• Install Pace automated machinery at customer sites (electrical/mechanical).
• Perform in-factory startup/commissioning at customer location.
• Troubleshoot and adjust to meet contract efficiency targets.
• Repair/servicing of Pace machinery at customer sites; audits and upgrades.
• Generate detailed service reports and train plant personnel.
• Support aftermarket opportunities and site testing of drives/controllers.
• Set up and test VFDs/servo controllers; factory acceptance tests.
• Assist in shop as an assembler when not on field assignments.
• Travel up to 75% domestically and internationally.

Skills

Mechanical background

Electrical background

Wiring schematics

Allen-Bradley PLCs

MS Office

Customer service

Reading schematics

Education

High School Diploma

Associate's degree in related technical field

Tools

Electrical testing tools

Shop equipment

Job description

ProMach is seeking a Field Service Technician/Assembler to install, startup and service Pace automated unscrambling machinery at customer sites and in our factory setting. You’ll troubleshoot, adjust, and optimize performance per contract while communicating clearly with customers.

The role requires strong mechanical and electrical skills, knowledge of PLCs, and the ability to train plant personnel. Expect significant travel and a focus on customer satisfaction.