Travel-Ready Case Manager: Community Care & Resources (WI)

Humana; La Crosse (WI); On-site; USD 53,700 - 72,600; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Paid time off

Parental leave

Disability insurance

Life insurance

Job summary

Humana is seeking a Case Manager to serve members in the Wisconsin Family Care program. You will assess health and safety needs, develop a comprehensive Member Care Plan (MCP), and coordinate with a Field Care Nurse to support members in the least restrictive environment.

The role requires a Bachelor’s degree in human services or related field (or 3+ years of experience with another degree), valid driver’s license, up to 40% travel, and hours Monday–Friday 8:00 a.m.–4:30 p.m. CST.

Qualifications

• Bachelor’s degree in human services or a related field.
• At least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities.
• Or a bachelor’s degree in another field with at least 3 years of such experience.
• Valid state driver’s license and proof of personal vehicle liability insurance with at least 100/300/100 limits.

Responsibilities

• Assess members’ health and safety needs to identify their strengths, interests, and preferences and develop a comprehensive Member Care Plan (MCP).
• Coordinate with a Field Care Nurse to provide services that address members’ health and safety needs, ensuring the team supports members in the least restrictive environment following the MCP.
• Conduct face‑to‑face social assessments with members upon enrollment and every six months, typically at the member’s residence.
• Conduct quarterly in‑person visits and maintain monthly contact with members by phone.
• Arrange support services for members, including social integration, community resources, employment, housing, and other non‑medical needs.
• Ensure cost‑effective service delivery.
• Evaluate risk factors and provide education to members.
• Maintain accurate documentation including case notes, service authorizations, and updates to the MCP.

Skills

Valid driver's license

Education

Bachelor’s degree in human services or related field

Bachelor’s degree in another field with 3+ years of relevant experience

Job description

Humana is seeking a Case Manager to serve members in the Wisconsin Family Care program. You will assess health and safety needs, develop a comprehensive Member Care Plan (MCP), and coordinate with a Field Care Nurse to support members in the least restrictive environment.

The role requires a Bachelor’s degree in human services or related field (or 3+ years of experience with another degree), valid driver’s license, up to 40% travel, and hours Monday–Friday 8:00 a.m.–4:30 p.m. CST.