Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Waretown (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A travel services company in Waretown, NJ is seeking a Shift Supervisor to lead shifts, ensuring exceptional customer service and adherence to brand standards. This role requires cash handling experience and the ability to manage and train team members effectively. Responsibilities include operating the POS system, following food safety requirements, and maintaining a clean work environment. The ideal candidate will have a flexible schedule and the ability to engage positively with customers.

Qualifications

• Experience in cash handling and providing excellent customer service.
• Preferred experience in a supervisory or leadership role.
• Ability to communicate effectively with customers and team members.

Responsibilities

• Lead team members during shifts and ensure tasks are completed.
• Provide friendly customer service and resolve complaints.
• Oversee cash handling, POS operations, and food safety adherence.
• Train new team members and assist in various kitchen tasks.

Skills

Cash handling

Customer service experience

Leadership experience

Job description

A travel services company in Waretown, NJ is seeking a Shift Supervisor to lead shifts, ensuring exceptional customer service and adherence to brand standards. This role requires cash handling experience and the ability to manage and train team members effectively. Responsibilities include operating the POS system, following food safety requirements, and maintaining a clean work environment. The ideal candidate will have a flexible schedule and the ability to engage positively with customers.