Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Toms River (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A prominent travel service provider in New Jersey seeks a Shift Supervisor to lead team members in delivering exceptional customer service. Responsibilities include managing cash handling, training new team members, and ensuring compliance with food safety regulations. The ideal candidate will have leadership experience, customer service and cash handling proficiency, and the ability to engage positively with customers. This role requires flexible scheduling, including nights and weekends, to support a busy travel environment.

Qualifications

• Previous experience in cash handling and customer service.
• Shift supervisor or leadership experience is preferred.
• Ability to engage with customers in a friendly manner.

Responsibilities

• Lead team members during shifts and ensure compliance with policies.
• Provide exceptional customer service and resolve complaints.
• Complete daily procedures and ensure food safety standards.

Skills

Customer service

Cash handling

Leadership

Communication

Job description

A prominent travel service provider in New Jersey seeks a Shift Supervisor to lead team members in delivering exceptional customer service. Responsibilities include managing cash handling, training new team members, and ensuring compliance with food safety regulations. The ideal candidate will have leadership experience, customer service and cash handling proficiency, and the ability to engage positively with customers. This role requires flexible scheduling, including nights and weekends, to support a busy travel environment.