Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Forked River (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel plaza company in New Jersey is seeking a Shift Supervisor to lead and train team members, ensuring exceptional customer service and compliance with food safety standards. Responsibilities include managing daily operations, cash handling, and fostering positive interactions with customers. Candidates must have cash handling experience and strong leadership skills, with a flexible schedule availability including nights and weekends. This role offers various employee benefits such as paid time off and education assistance.

Qualifications

• Experience in cash handling and customer service is mandatory.
• Shift supervisor experience is preferred.
• Must interact enthusiastically with the public and coworkers.

Responsibilities

• Lead team activities during shifts.
• Provide exceptional customer service.
• Ensure compliance with brand and food safety standards.
• Train new team members on procedures.

Skills

Cash handling

Customer service

Leadership

Positive interactions

Job description

A leading travel plaza company in New Jersey is seeking a Shift Supervisor to lead and train team members, ensuring exceptional customer service and compliance with food safety standards. Responsibilities include managing daily operations, cash handling, and fostering positive interactions with customers. Candidates must have cash handling experience and strong leadership skills, with a flexible schedule availability including nights and weekends. This role offers various employee benefits such as paid time off and education assistance.