Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Ridgefield (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A travel plaza company in New Jersey seeks an experienced Shift Supervisor to lead shifts and ensure excellent customer service. Responsibilities include training new team members, ensuring compliance with food safety procedures, and handling cash transactions. Ideal candidates will have cash handling experience and a friendly demeanor, with availability for a flexible schedule including weekends and holidays. Join a team focused on providing exceptional service to travelers.

Qualifications

• Experience in cash handling and customer service is required.
• Shift supervisor or leadership experience is preferred.
• Ability to interact positively with customers and coworkers.

Responsibilities

• Lead the team activities on shift.
• Provide exceptional customer service and resolve complaints.
• Complete daily procedures and checklists.

Skills

Cash handling

Customer service

Leadership

Friendly interaction

Job description

A travel plaza company in New Jersey seeks an experienced Shift Supervisor to lead shifts and ensure excellent customer service. Responsibilities include training new team members, ensuring compliance with food safety procedures, and handling cash transactions. Ideal candidates will have cash handling experience and a friendly demeanor, with availability for a flexible schedule including weekends and holidays. Join a team focused on providing exceptional service to travelers.