Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Rahway (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A major travel plaza company in New Jersey seeks a Shift Supervisor to lead shifts and ensure exceptional customer service. The ideal candidate should have experience in cash handling and customer service, with a preference for leadership experience. Responsibilities include overseeing team activities, training new hires, and maintaining compliance with food safety standards. This role requires availability for a flexible schedule, including nights and weekends, in a dynamic customer-focused environment.

Qualifications

• Experience in cash handling and customer service is required.
• Shift supervisor or leadership experience preferred.
• Ability to interact positively with customers and coworkers.

Responsibilities

• Lead team members and ensure exceptional customer service.
• Complete daily procedures and cash handling policies.
• Ensure food handling procedures are properly followed.
• Train newly hired team members and assist in their development.

Skills

Cash handling experience

Customer service experience

Leadership experience

Friendly and outgoing manner

Job description

A major travel plaza company in New Jersey seeks a Shift Supervisor to lead shifts and ensure exceptional customer service. The ideal candidate should have experience in cash handling and customer service, with a preference for leadership experience. Responsibilities include overseeing team activities, training new hires, and maintaining compliance with food safety standards. This role requires availability for a flexible schedule, including nights and weekends, in a dynamic customer-focused environment.