Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Berkeley Township (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel services provider in New Jersey is seeking a Shift Supervisor to lead team members and ensure exceptional customer service. Responsibilities include overseeing daily operations, training new staff, and ensuring compliance with food safety standards. Ideal candidates will have cash handling experience, leadership skills, and a friendly demeanor. This role requires flexibility in scheduling and the ability to manage various tasks effectively.

Qualifications

• Experience in cash handling and customer service is required.
• Preferred experience as a shift supervisor or in a leadership role.
• Ability to engage positively with customers is essential.

Responsibilities

• Lead team members during shifts and ensure exceptional service.
• Resolve customer complaints and maintain positive interactions.
• Follow company procedures for opening, daily, and closing tasks.

Skills

Cash handling

Customer service

Leadership

Job description

A leading travel services provider in New Jersey is seeking a Shift Supervisor to lead team members and ensure exceptional customer service. Responsibilities include overseeing daily operations, training new staff, and ensuring compliance with food safety standards. Ideal candidates will have cash handling experience, leadership skills, and a friendly demeanor. This role requires flexibility in scheduling and the ability to manage various tasks effectively.