Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Verona (Allegheny County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A renowned travel plaza company is seeking a Shift Supervisor responsible for leading the team and ensuring exceptional customer service. Duties include managing cash handling procedures, training new employees, and maintaining food safety standards. The ideal candidate should have strong customer service skills, experience in leadership, and be able to handle a flexible work schedule. Join us for an exciting career opportunity with competitive benefits and a focus on employee development.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates friendly and enthusiastic interaction with others.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily, and closing procedures.
• Operate POS system and process payments accurately.
• Follow food handling procedures.
• Assist in training new team members.

Skills

Customer service

Cash handling

Team leadership

Communication

Job description

A renowned travel plaza company is seeking a Shift Supervisor responsible for leading the team and ensuring exceptional customer service. Duties include managing cash handling procedures, training new employees, and maintaining food safety standards. The ideal candidate should have strong customer service skills, experience in leadership, and be able to handle a flexible work schedule. Join us for an exciting career opportunity with competitive benefits and a focus on employee development.