Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Bedford (Bedford County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Flexible schedules

Paid time off

401(k) with company match

Earned wage access

Education assistance

Employee referral bonus

Meal discount

Pet insurance

Job summary

A travel service company is seeking a Shift Supervisor to manage and motivate team members while ensuring exceptional customer service is delivered. Responsibilities include overseeing daily operations, ensuring compliance with food safety standards, and training new staff. The ideal candidate will have experience in cash handling and a preference for leadership roles, coupled with a friendly demeanor for customer interactions. Flexible schedule availability is required for shifts that include days, nights, weekends, and holidays.

Qualifications

• Experience in cash handling and providing excellent customer service.
• Preferred experience as a shift supervisor or in a leadership role.
• Ability to interact with customers and coworkers in a friendly manner.

Responsibilities

• Lead team members during shifts ensuring exceptional customer service.
• Manage cash handling policies and ensure proper food safety procedures.
• Train newly hired team members and monitor their compliance.

Skills

Cash handling and customer service experience

Leadership experience

Friendly interaction

Job description

A travel service company is seeking a Shift Supervisor to manage and motivate team members while ensuring exceptional customer service is delivered. Responsibilities include overseeing daily operations, ensuring compliance with food safety standards, and training new staff. The ideal candidate will have experience in cash handling and a preference for leadership roles, coupled with a friendly demeanor for customer interactions. Flexible schedule availability is required for shifts that include days, nights, weekends, and holidays.