Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Manchester Township (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A travel plaza company is seeking a Shift Supervisor responsible for leading shifts and ensuring exceptional customer service. The ideal candidate will possess cash handling and customer service experience, along with leadership skills. This role entails training new team members and upholding brand standards. Flexible scheduling including days, nights, weekends, and holidays is required. Join us and be part of a dynamic team that values its people and community.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service by engaging positively with customers.
• Complete opening, daily and closing procedures/checklists.
• Operate point-of-sale (POS) system and follow cash handling policies.
• Ensure proper food handling procedures are followed.
• Assist in training new team members.

Skills

Cash handling

Customer service

Leadership

Friendly and outgoing interaction

Job description

A travel plaza company is seeking a Shift Supervisor responsible for leading shifts and ensuring exceptional customer service. The ideal candidate will possess cash handling and customer service experience, along with leadership skills. This role entails training new team members and upholding brand standards. Flexible scheduling including days, nights, weekends, and holidays is required. Join us and be part of a dynamic team that values its people and community.