Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Beachwood (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel services company is seeking a Shift Supervisor to ensure exceptional customer service and oversee team operations. This position involves leading shifts, training new team members, and maintaining food safety and brand standards. Ideal candidates should have experience in cash handling and customer service, with leadership experience preferred. A flexible schedule is required, including days, nights, weekends, and holidays.

Qualifications

• Experience in cash handling and customer service is required.
• Shift supervisor or leadership experience is preferred.
• Positive and outgoing interaction with customers and coworkers is essential.

Responsibilities

• Lead team members during shifts and ensure customer service excellence.
• Complete daily operational procedures and cash handling accurately.
• Train and monitor new team members for compliance with company standards.

Skills

Cash handling

Customer service

Leadership

Job description

A leading travel services company is seeking a Shift Supervisor to ensure exceptional customer service and oversee team operations. This position involves leading shifts, training new team members, and maintaining food safety and brand standards. Ideal candidates should have experience in cash handling and customer service, with leadership experience preferred. A flexible schedule is required, including days, nights, weekends, and holidays.