Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Bloomfield (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Meal Discount

Pet Insurance

Job summary

A leading travel plaza company is seeking a Shift Supervisor to lead teams, ensure top-notch customer service, and maintain food safety standards. You will be responsible for training new team members, operating the POS system, and overseeing daily procedures. Essential qualifications include experience in cash handling and customer service, with a preference for leadership experience. This role requires flexibility in scheduling and physical stamina for various tasks required throughout the shift.

Qualifications

• Experience in cash handling and customer service is essential.
• Shift supervisor experience is preferred.
• Ability to interact positively with customers and coworkers.

Responsibilities

• Lead shift activities and ensure exceptional customer service.
• Assist to train newly hired team members.
• Operate POS system and adhere to cash handling policies.
• Ensure proper food handling and sanitation procedures.

Skills

Cash handling

Customer service

Leadership

Friendly interaction

Problem resolution

Job description

A leading travel plaza company is seeking a Shift Supervisor to lead teams, ensure top-notch customer service, and maintain food safety standards. You will be responsible for training new team members, operating the POS system, and overseeing daily procedures. Essential qualifications include experience in cash handling and customer service, with a preference for leadership experience. This role requires flexibility in scheduling and physical stamina for various tasks required throughout the shift.