Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Berkeley Township (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel service provider in New Jersey is looking for a Shift Supervisor to lead shifts and ensure exceptional customer service. Responsibilities include monitoring team performance, cash handling, and training new hires. The ideal candidate will have experience in customer service and leadership, along with the ability to engage positively with customers. This position offers a flexible schedule, making it suitable for candidates seeking variable working hours.

Qualifications

• Experience in cash handling and customer service.
• Previous leadership or shift supervisor experience preferred.
• Friendly and enthusiastic demeanor when interacting with customers.

Responsibilities

• Lead team members on shift and ensure exceptional customer service.
• Monitor compliance with cash handling policies and procedures.
• Train newly hired team members.

Skills

Cash handling

Customer service

Leadership

Communication

Job description

A leading travel service provider in New Jersey is looking for a Shift Supervisor to lead shifts and ensure exceptional customer service. Responsibilities include monitoring team performance, cash handling, and training new hires. The ideal candidate will have experience in customer service and leadership, along with the ability to engage positively with customers. This position offers a flexible schedule, making it suitable for candidates seeking variable working hours.