Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Waretown (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A well-known travel service provider in New Jersey is seeking a Shift Supervisor. This role involves leading team members, ensuring exceptional customer service, and maintaining food safety standards. Successful candidates will have cash handling experience and a friendly demeanor. Flexibility in scheduling is essential, as is the ability to stand and lift up to 40 pounds. The position also includes the training of new hires and following company policies. Join our team and make a difference in our travelers' journeys.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Friendly, enthusiastic, and outgoing demeanor.

Responsibilities

• Lead the activities of team members on shift.
• Engage positively with customers and resolve complaints.
• Complete daily procedures/checklists as per company policy.
• Operate POS system and handle customer payments.
• Ensure food handling procedures are followed.
• Assist in the training of new team members.

Skills

Cash handling

Customer service

Leadership

Job description

A well-known travel service provider in New Jersey is seeking a Shift Supervisor. This role involves leading team members, ensuring exceptional customer service, and maintaining food safety standards. Successful candidates will have cash handling experience and a friendly demeanor. Flexibility in scheduling is essential, as is the ability to stand and lift up to 40 pounds. The position also includes the training of new hires and following company policies. Join our team and make a difference in our travelers' journeys.