Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Manchester Township (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A prominent travel services company is seeking a Shift Supervisor to lead teams in delivering exceptional customer service and managing daily operations. Responsibilities include training team members, ensuring compliance with cash handling and food safety standards, and maintaining excellent customer interactions. Ideal candidates should possess cash handling and leadership experience, demonstrating a friendly and outgoing demeanor. Flexible scheduling is key for this role, which includes shifts on days, nights, and weekends.

Qualifications

• Previous experience in cash handling and customer service is essential.
• Shift supervisor or leadership experience is preferred.
• Must be able to interact positively with customers and coworkers.

Responsibilities

• Lead team members during shifts to ensure high-quality service.
• Execute opening, daily, and closing procedures according to company guidelines.
• Oversee compliance with food safety and cash handling policies.

Skills

Cash handling experience

Customer service skills

Leadership experience

Effective communication

Job description

A prominent travel services company is seeking a Shift Supervisor to lead teams in delivering exceptional customer service and managing daily operations. Responsibilities include training team members, ensuring compliance with cash handling and food safety standards, and maintaining excellent customer interactions. Ideal candidates should possess cash handling and leadership experience, demonstrating a friendly and outgoing demeanor. Flexible scheduling is key for this role, which includes shifts on days, nights, and weekends.