Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Stafford Township (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel plaza company in New Jersey is looking for a Shift Supervisor to lead team activities and ensure exceptional customer service. The role involves training new team members and adhering to food safety standards. Candidates should have experience in cash handling and customer service, along with leadership skills. Flexibility in scheduling is required, as shifts may include days, nights, and holidays. This position is crucial for providing an enjoyable experience to travelers.

Qualifications

• Experience with cash handling and customer service.
• Preferred leadership or shift supervisor experience.
• Ability to interact positively with the public and coworkers.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening and closing procedures.

Skills

Cash handling

Customer service experience

Leadership experience

Friendly and enthusiastic interaction

Job description

A leading travel plaza company in New Jersey is looking for a Shift Supervisor to lead team activities and ensure exceptional customer service. The role involves training new team members and adhering to food safety standards. Candidates should have experience in cash handling and customer service, along with leadership skills. Flexibility in scheduling is required, as shifts may include days, nights, and holidays. This position is crucial for providing an enjoyable experience to travelers.