Travel Plaza Shift Leader: Customer-Centric Ops

Applegreen Travel Plazas; New Brunswick (NJ); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Flexible schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead shift teams, ensure exceptional customer service, and maintain brand standards and food safety compliance. You will train new staff, monitor cash handling, and support daily operations in a fast-paced travel plaza environment.

The role requires strong cash handling and customer service experience, with leadership skills preferred.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers in a friendly, outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve customer complaints.
• Operate POS system and process payments.
• Maintain brand standards and food safety requirements.
• Train new team members and monitor cash handling procedures.
• Follow all company policies and procedures.

Skills

Cash handling

Customer service

Leadership

Tools

POS system

Job description

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead shift teams, ensure exceptional customer service, and maintain brand standards and food safety compliance. You will train new staff, monitor cash handling, and support daily operations in a fast-paced travel plaza environment.

The role requires strong cash handling and customer service experience, with leadership skills preferred.