Travel Plaza QSR General Manager — Lead & Grow

Applegreen Group; Aurora (CO); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Employee Referral Bonus

Zusammenfassung

Applegreen Group is seeking a General Manager for a quick service restaurant inside a travel plaza on a major highway. You will manage day-to-day operations and profitability, lead a dedicated team, and drive sales, service speed, customer satisfaction, brand standards, and food quality and safety.

The role requires overseeing budgets, inventory, labor costs, and reporting; ensuring compliance with policies and laws; hiring, coaching, training, and developing staff; and collaborating with Brand

Qualifikationen

• High school diploma or GED equivalent.
• 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant.
• Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds.
• Occasionally attend meetings or travel to support other locations.

Aufgaben

• Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
• Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
• Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
• Foster an engaging work culture of learning, development, and recognition.
• Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels.
• Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
• Monitor and enforce cash handling policies and procedures.
• Ensure compliance with company policies & procedures along with local, state, & federal laws.
• Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships.
• Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
• Maintain seamless, cooperative relationships with business partners, vendors, and the communities.

Kenntnisse

Team leadership

Budget management

Food safety

Customer satisfaction

People development

ServSafe Certification

Ausbildung

High school diploma or GED

Jobbeschreibung

Applegreen Group is seeking a General Manager for a quick service restaurant inside a travel plaza on a major highway. You will manage day-to-day operations and profitability, lead a dedicated team, and drive sales, service speed, customer satisfaction, brand standards, and food quality and safety.

The role requires overseeing budgets, inventory, labor costs, and reporting; ensuring compliance with policies and laws; hiring, coaching, training, and developing staff; and collaborating with Brand