Travel-Plaza QSR General Manager

Applegreen Group; Newburg (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is seeking a General Manager for a QSR inside a travel plaza. You will oversee daily operations, drive profitability, and lead a dedicated team to meet financial and performance targets.

Responsibilities include managing sales, speed of service, and customer satisfaction while upholding brand standards and food safety. You will recruit and develop staff, enforce policies, and collaborate with partners to maintain strong community relations.

Qualifications

• High school diploma or GED required.
• 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant.
• Available to work a flexible on-site schedule ~50 hours per week including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without accommodation.
• Able to stand and walk for extended periods; able to lift at least 20 pounds.

Responsibilities

• Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed sales, speed of service, customer satisfaction, brand standards, and food quality & safety.
• Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
• Ensure the QSR meets brand standards and food safety requirements.
• Foster an engaging work culture of learning, development, and recognition.
• Recruit, develop, and retain a strong team to ensure appropriate staffing levels.
• Handle hiring, coaching, training, promotion, disciplinary actions, termination, or transfers for the QSR team.
• Monitor and enforce cash handling policies and procedures.
• Ensure compliance with company policies & procedures and local, state, & federal laws.
• Address customer needs and resolve issues promptly to maintain positive relationships.
• Collaborate with Brand Partners, HR, Loss Prevention, Finance, and Facilities & Maintenance.

Skills

Leadership

Team management

Multi-tasking

Customer service

Problem solving

Proficient computer skills

ServSafe Certification Preferred

Education

High school diploma or GED

Job description

Applegreen USA is seeking a General Manager for a QSR inside a travel plaza. You will oversee daily operations, drive profitability, and lead a dedicated team to meet financial and performance targets.

Responsibilities include managing sales, speed of service, and customer satisfaction while upholding brand standards and food safety. You will recruit and develop staff, enforce policies, and collaborate with partners to maintain strong community relations.