Travel Planner & Membership Sales Expert

AAA Hoosier; Avon (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health / Dental / Vision benefits

Paid Time Off

Paid Holidays

Generous 401k w/ company match

Company provided HSA dollars

Free AAA Plus Membership

Job summary

AAA Hoosier is seeking a Travel Advisor to enhance revenue through proactive selling of AAA products and services. The role requires in-depth knowledge of travel planning, member benefits, and AAA offerings, while delivering exceptional customer experiences both in-person and via outbound communications.

The ideal candidate will drive sales, maintain inventory accuracy, and continuously develop travel and sales skills to support members and colleagues.

Qualifications

• Experience in travel planning and sales.
• Strong knowledge of AAA products and services.
• Excellent customer service and communication skills.

Responsibilities

• Provide expert travel planning services, including TripTik routes and hotel packages.
• Promote and sell AAA Travel Store products, Tickets, Travel Money products, and AAA Credit Cards.
• Promote, sell, and process AAA memberships and auto renewals.
• Make outbound calls to members to increase awareness of AAA products and services.
• Cross-sell AAA Insurance and other AAA services to members.
• Assist members in navigating AAA.com, AAA Mobile Apps, and the Discounts & Rewards Program.
• Accurately perform at POS and handle transactions.
• Maintain monthly inventory for Maps and Travel Store products.

Skills

Sales skills

Customer service

Travel planning

Communication

POS handling

Education

High School diploma or GED

Tools

POS system

Job description

AAA Hoosier is seeking a Travel Advisor to enhance revenue through proactive selling of AAA products and services. The role requires in-depth knowledge of travel planning, member benefits, and AAA offerings, while delivering exceptional customer experiences both in-person and via outbound communications.

The ideal candidate will drive sales, maintain inventory accuracy, and continuously develop travel and sales skills to support members and colleagues.