Travel Planner & Member Services Advisor

AAA Hoosier; Carmel (IN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health / Dental / Vision benefits

Paid Time Off

Paid Holidays

LTD & Life Insurance

Generous 401k with company match

Company provided HSA dollars

Free AAA Classic Membership

Job summary

AAA Hoosier is seeking an in-office Travel Advisor to increase revenue through proactive sales and travel planning expertise. You will assist members with travel arrangements, memberships, and related AAA offerings, while maintaining high service standards and accurate POS handling.

The role emphasizes in-person customer interaction, outbound outreach, and collaboration with colleagues to meet sales goals and ensure member satisfaction.

Qualifications

• Knowledge of travel planning and sales processes.
• Ability to promote and book travel-related products and services.
• Comfort with in-person and outbound member interactions.

Responsibilities

• Provide expert travel planning services including trip routes and hotel packages.
• Assist with travel documentation and visas as needed.
• Promote and sell AAA Travel Store products and memberships.
• Make outbound calls to increase awareness of products and services.
• Process transactions accurately at the point of sale (POS).
• Support inventory management for travel-related products.

Skills

Travel planning

Sales

Education

High School diploma or GED

Tools

POS transactions

Job description

AAA Hoosier is seeking an in-office Travel Advisor to increase revenue through proactive sales and travel planning expertise. You will assist members with travel arrangements, memberships, and related AAA offerings, while maintaining high service standards and accurate POS handling.

The role emphasizes in-person customer interaction, outbound outreach, and collaboration with colleagues to meet sales goals and ensure member satisfaction.