Travel Perks Ramp & Check-In Agent

Envoy Air Inc

Tallahassee (FL)

On-site

USD 18,000 - 26,000

Full time

7 days ago
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Benefits offered by this job

Free travel for employee and family
Health, dental, vision coverage
401(k) with company match
Paid on-the-job training
Flexible shifts including weekends and
Travel discounts

Job summary

Envoy Air Inc. is seeking an entry-level Customer Service Agent to greet passengers and provide a seamless check-in and ticketing experience. You will use reservation software to rebook itineraries and issue boarding passes while delivering courteous, efficient service.

The role involves lifting luggage, outdoor work, and potential overtime as shifts vary. We offer free air travel for you and your family on the American Airlines network, a comprehensive benefits package, 401(k) with company

Qualifications

  • Provide excellent customer service to travelers.
  • Maintain composure and professionalism in a fast-paced environment.
  • Demonstrate ability to perform duties outdoors and handle baggage.
  • Ensure safety and efficiency in passenger check-in and boarding processes.

Responsibilities

  • Assist passengers with check-in and ticketing using reservation/ticketing software.
  • Rebook itineraries and issue boarding passes while maintaining courtesy and efficiency.
  • Assist with loading and unloading baggage; help ensure on-time departures and arrivals.
  • Cruise on the tarmac in company vehicles to assist with baggage routing.
  • This position offers flexible shifts, including weekends and holidays, with potential overtime.

Skills

Customer service
Physical stamina
Team coordination

Education

High school diploma or equivalent
Real ID compliant or eligible to travel

Job description

Envoy Air Inc. is seeking an entry-level Customer Service Agent to greet passengers and provide a seamless check-in and ticketing experience. You will use reservation software to rebook itineraries and issue boarding passes while delivering courteous, efficient service.

The role involves lifting luggage, outdoor work, and potential overtime as shifts vary. We offer free air travel for you and your family on the American Airlines network, a comprehensive benefits package, 401(k) with company

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