Travel-Perks Customer Service Agent (Entry Level)

Envoy Air Inc; Hebron (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Free flights for family and friends

Health, dental, vision coverage

401(k) with company match

Paid on-the-job training

Flexible shift options

Job summary

Envoy Air Inc. is hiring for an entry-level Customer Service Agent at Cincinnati/Northern Kentucky International Airport. You will help greet passengers, check in, and issue boarding passes while using our reservation system and maintaining a friendly, efficient approach.

The role offers paid on-the-job training, benefits, and opportunities to grow within a stable, fast-growing team in the American Airlines Group network. Expect varied shifts, including some evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• High school diploma, GED, or international equivalent.
• Authorized to work in the U.S. without sponsorship.
• Able to lift up to 75 pounds and stand for long periods.
• Able to pass pre-employment drug screen and background check.

Responsibilities

• Greet passengers and assist with check-in and ticketing to start their trip on a positive note.
• Use reservation/ticketing software to rebook itineraries and issue boarding passes.
• Assist customers with luggage handling and directing them to their gates.
• Shift schedules may vary, including evenings, weekends, and holidays.

Skills

Customer service

Education

High school diploma or GED

Job description

Envoy Air Inc. is hiring for an entry-level Customer Service Agent at Cincinnati/Northern Kentucky International Airport. You will help greet passengers, check in, and issue boarding passes while using our reservation system and maintaining a friendly, efficient approach.

The role offers paid on-the-job training, benefits, and opportunities to grow within a stable, fast-growing team in the American Airlines Group network. Expect varied shifts, including some evenings, weekends, and holidays.