Ramp & Customer Service Agent — Travel Perks

Envoy Air Inc; Shreveport (LA); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Envoy Air Inc. at Shreveport Regional Airport is hiring for an entry-level Customer Service Agent. No experience required, with on-the-job training and flexible hours including full-time and part-time positions.

You’ll greet passengers, assist with check-in and ticketing, and help with luggage handling in a fast-paced travel environment. Enjoy travel perks, benefits, and growth opportunities as you support customers across the American Airlines global network.

Qualifications

• Customer service experience is a plus but not required.
• Willingness to learn reservation/ticketing software and assist passengers.
• Good communication and friendly, helpful demeanor.

Responsibilities

• Greet passengers and assist with check-in and ticketing to ensure a smooth start to their trip.
• Use reservation/ticketing software to rebook itineraries and issue boarding passes.
• Help load and unload luggage and assist passengers on and off aircraft as needed.
• Provide friendly, efficient service and resolve basic inquiries at the counter.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

Envoy Air Inc. at Shreveport Regional Airport is hiring for an entry-level Customer Service Agent. No experience required, with on-the-job training and flexible hours including full-time and part-time positions.

You’ll greet passengers, assist with check-in and ticketing, and help with luggage handling in a fast-paced travel environment. Enjoy travel perks, benefits, and growth opportunities as you support customers across the American Airlines global network.