Travel Operations Assistant

Indagare; New York (NY); Remote; USD 40,000 - 70,000; Full time

Job summary

An innovative travel company is looking for a Travel Operations Assistant to join their dynamic team. In this fully remote role, you'll support Trip Designers by managing logistical aspects of trip planning, ensuring seamless travel experiences for members. Your responsibilities will include crafting detailed itineraries, coordinating with hotels and suppliers, and providing excellent customer service. If you have a passion for travel and a desire to grow within the industry, this is an exciting opportunity to develop your skills in a collaborative and supportive environment. Join a company that values kindness and generosity while offering competitive pay and comprehensive benefits.

Benefits

Health Coverage

Retirement Plans

Unlimited Paid Time Off

Qualifications

• 1+ years of experience in travel planning or customer service.
• Strong organizational skills and attention to detail.

Responsibilities

• Create trip itineraries and manage reservations.
• Build relationships with travel partners and assist in training.

Skills

Customer Service

Organizational Skills

Attention to Detail

Travel Planning

Adaptability

Education

Bachelor's Degree

Tools

Microsoft Office

Google Suite

Slack

Salesforce

Zoom

Job description

Join to apply for the Travel Operations Assistant role at Indagare.

Get AI-powered advice on this job and more exclusive features.

Position Overview:

Indagare is seeking Travel Operations Assistants to join our Bookings team. Our staff support Trip Designers by managing logistical and operational trip-planning activities that help our members discover authentic experiences and make remarkable journeys.

You will report to the Operations Manager. This is a fully remote position.

What You'll Do:

• Gather details to create trip itineraries, including:
• Corresponding with hotels and suppliers to check rates and availability.
• Making and confirming reservations and services.
• Creating and editing trip proposals, itineraries, and final documents.
• Addressing travel questions such as routing and visa requirements.
• Ensuring accurate pricing, invoicing, and payments across currencies.
• Build strong relationships with travel partners and destination experts.
• Collaborate and share information with other Travel Operations Assistants and Designers, and assist in training and coverage.
• Expand your travel industry knowledge through Indagare training to grow into a Trip Designer or Operations Lead.
• Perform other duties as assigned.

This position is remote and can be based anywhere in the United States.

What You'll Bring:

• Bachelor's degree preferred.
• 1+ years of full-time professional experience preferred.
• A passion for travel planning and a desire to grow into a travel specialist.
• Excellent customer service skills aligned with our hospitality ethos.
• Strong organizational skills and ability to meet deadlines with quality.
• Attention to detail and follow-through.
• Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment.
• Positive, collaborative attitude.
• Proficiency in Microsoft Office and Google Suite; experience with Slack, Salesforce, and Zoom is a plus.

About Indagare:

Indagare is a luxury, membership-based travel company with online editorial content and a boutique travel agency. We are a high-growth, entrepreneurial company committed to inspiring and empowering people through travel.

Why Join Us:

Our team values generosity and kindness, believing travel broadens the mind and enriches the soul. We offer competitive pay and comprehensive benefits, including health coverage, retirement plans, and unlimited paid time off.

Indagare Travel is an equal-opportunity employer, committed to a diverse and inclusive workplace, and complies with all applicable laws and regulations regarding equal employment opportunity.