Travel Insurance Claims Specialist I

Aon plc; Plainview (NY); On-site; USD 40,000 - 41,000; Full time

Job summary

Aon plc in Plainview, NY is seeking a Claims Specialist I to support the travel insurance claims process. The role operates Mon-Fri in the Plainview office, handling claim setup, documentation, and coordination with internal teams and external partners.

Ideal candidates bring experience in high-volume back-office environments, strong data-entry and claims-system proficiency, and a customer-focused mindset with excellent organizational skills.

Qualifications

• Experience in a high-volume back-office environment.
• Proficiency with claims system and data entry.
• Excellent communication and collaboration skills.
• Strong organizational and time management abilities.
• Commitment to superior customer service and accuracy.

Responsibilities

• Set up new claims and manage documentation per plan terms.
• Process claim transactions and maintain reserves.
• Provide coverage confirmations and support to internal/external teams.
• Open, route, and archive mail and electronic communications.
• Index and store documents in the AS400 IMS/21 system.

Skills

Claims system

Data entry

Microsoft Office

Communication

Organization

Customer service

Attention to detail

Tools

AS400 IMS/21

Job description

Aon plc in Plainview, NY is seeking a Claims Specialist I to support the travel insurance claims process. The role operates Mon-Fri in the Plainview office, handling claim setup, documentation, and coordination with internal teams and external partners.

Ideal candidates bring experience in high-volume back-office environments, strong data-entry and claims-system proficiency, and a customer-focused mindset with excellent organizational skills.