Claims Manager: Lead & Optimize High-Impact Claims

Aon; Plainview (NY); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

401(k) savings plan

Employee stock purchase plan

Paid holidays

Paid vacation

Job summary

Aon in Plainview, NY is seeking a Claims Manager to lead and develop a team of Claims Examiners and Adjusters, ensuring SLA compliance and client satisfaction. This on-site role manages workflows and documentation, driving process improvements while maintaining regulatory and client requirements.

Requirements include a Bachelor's degree or equivalent, a state license, and 5+ years of leadership experience in claims. The position offers a comprehensive benefits package and full-time employment.

Qualifications

• 5+ years of experience in leading teams of Claims Examiners.
• Possess State insurance adjuster’s license.
• Strong communication and customer service skills.

Responsibilities

• Lead and develop a team of Claims Support Specialists and Claims Adjusters.
• Ensure compliance with client SLAs and performance standards.
• Manage high-profile client accounts and monitor workflow metrics.
• Coordinate collection of missing claim documentation and approvals.
• Oversee file room administration and office operations.
• Identify and implement process improvements and regulatory compliance.

Skills

Team leadership

Communication

Analytical skills

Organizational skills

Problem solving

Education

Bachelor's degree or equivalent

Job description

Aon in Plainview, NY is seeking a Claims Manager to lead and develop a team of Claims Examiners and Adjusters, ensuring SLA compliance and client satisfaction. This on-site role manages workflows and documentation, driving process improvements while maintaining regulatory and client requirements.

Requirements include a Bachelor's degree or equivalent, a state license, and 5+ years of leadership experience in claims. The position offers a comprehensive benefits package and full-time employment.