Travel Insurance Accounts & Payments Specialist (Hybrid)

Zurich Cover-More; Stevens Point (WI); Hybride; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Annual leave

Volunteer leave

Parental leave

Résumé du poste

Zurich Cover-More is seeking a detail-oriented Accounts & Reporting Coordinator for the Travel Guard team. You will serve as a key liaison between Travel Guard, our agency partners, and internal teams, ensuring accurate premium reporting and timely payments.

You will build relationships with top accounts, assist with month-end reconciliation, and support cross-functional colleagues to solve reporting challenges. This role offers collaboration, ownership, and a clear impact on business results.

Qualifications

• A high school diploma or equivalent.
• Proficiency in Microsoft Office programs, specifically Word, Excel, and Outlook.
• Ability to effectively multi-task and manage multiple tasks daily.
• Exceptional written and verbal communication skills.
• Effective problem solving, critical thinking, and decision-making skills.
• Be a team player with a positive attitude.
• Ability to work a Monday-Friday schedule, in addition to month close schedule/extra hours to maintain service levels.

Responsabilités

• Support accounts that sell travel insurance by ensuring accurate premium reporting.
• Communicate via phone and email with accounts reporting questions and issues.
• Ensure timely payments from accounts and following up on outstanding payments.
• Participate in month-end account reconciliation.
• Build and maintain relationships with top accounts and Travel Guard’s internal sales team.

Connaissances

Multi-tasking

Communication skills

Problem solving

Team player

Time management

Formation

High school diploma or equivalent

Outils

Word

Excel

Outlook

Description du poste

Zurich Cover-More is seeking a detail-oriented Accounts & Reporting Coordinator for the Travel Guard team. You will serve as a key liaison between Travel Guard, our agency partners, and internal teams, ensuring accurate premium reporting and timely payments.

You will build relationships with top accounts, assist with month-end reconciliation, and support cross-functional colleagues to solve reporting challenges. This role offers collaboration, ownership, and a clear impact on business results.