Travel & Immigration Support Specialist (On-site DC)

TechOp Solutions International; Washington (District of Columbia); On-site; USD 47,500 - 54,000; Full time

Job summary

TechOp Solutions International is seeking a Customer Service Representative to support a federal client in Washington, D.C. This role offers opportunities for professional growth and requires US Citizenship.

The position involves providing assistance to travelers and handling inquiries in a 24/7 operational environment. Applicants should possess excellent communication skills and customer service experience.

Compensation ranges from $47,500 to $54,000, with additional health and welfare benefits.

Qualifications

• Must be a US citizen with security eligibility requirements.
• 2 years of customer service experience required.
• Ability to use web-based applications.

Responsibilities

• Provide timely and accurate responses to inquiries from travelers.
• Assist in identifying multiple questions/concerns from customers.
• Input correct information into the Customer Database.

Skills

Verbal communication

Writing skills

Technical acumen

Education

Bachelor of Arts or Science

Job description

TechOp Solutions International is seeking a Customer Service Representative to support a federal client in Washington, D.C. This role offers opportunities for professional growth and requires US Citizenship.

The position involves providing assistance to travelers and handling inquiries in a 24/7 operational environment. Applicants should possess excellent communication skills and customer service experience.

Compensation ranges from $47,500 to $54,000, with additional health and welfare benefits.