Travel‑Focused Field Service Engineer for USSF/SATCOM

Northstrat Inc.; Texas; In loco; USD 75.000 - 105.000; Tempo pieno

Vantaggi offerti da questo lavoro

IBA Benefits

Profit Sharing (PSP)

Lifelong Learning

Top Workplace recognition

Descrizione del lavoro

Northstrat Inc. is seeking a CONUS-based Field Service Representative (FSR) to maintain PACOM USSF systems. The role requires installation, repair, troubleshooting of electronic systems, and instruction experience for military hosts as needed.

A fly-away FSR may be deployed to OCONUS locations with 10–15% travel. Key duties include coordinating with military customers, performing site surveys, system installations, and hardware replacements, while maintaining documentation in Jira.

Competenze

• Experience installing, repairing, and troubleshooting electronic systems.
• Instructor experience to train military hosts as needed.
• Ability to travel on short notice for CONUS/OCONUS deployments.

Mansioni

• Collaborate with military customers to understand operational needs and issues.
• Respond to service calls in a timely manner; conduct site surveys and system installations.
• Troubleshoot hardware and software, perform hardware replacements and upgrades.
• Provide basic system administration training to operators and users.
• Track FSR tasks in Jira and document work performed.

Conoscenze

Troubleshooting

Hardware repair

Networking

Ticketing (Jira)

Strumenti

Jira

Descrizione del lavoro

Northstrat Inc. is seeking a CONUS-based Field Service Representative (FSR) to maintain PACOM USSF systems. The role requires installation, repair, troubleshooting of electronic systems, and instruction experience for military hosts as needed.

A fly-away FSR may be deployed to OCONUS locations with 10–15% travel. Key duties include coordinating with military customers, performing site surveys, system installations, and hardware replacements, while maintaining documentation in Jira.