Field Service Engineer - DoD Systems & Training (Travel)

Tri Star Engineering, Inc.

United States

Sur place

USD 100 000 - 115 000

Plein temps

Il y a 6 jours

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Résumé du poste

Tri Star Engineering, Inc. is seeking a Field Service Representative to support installation, integration, and troubleshooting of software in DoD programs. You will be a front-line team member, assisting in training, collecting feedback from Marines, and performing service duties to support mission needs.

The role requires a Bachelor's in IT, ability to obtain DoD Secret clearance, and willingness to travel up to 35% CONUS/OCONUS.

Qualifications

Bachelor's degree in Information Technology.
Able to obtain CompTIA Security+ before start.
Military experience with Marine Corps software systems preferred (MOS 5974).
Willing to travel CONUS or OCONUS.
Experience with Networking, VMware, servers, switches, and routers.
Self-starter with strong interpersonal skills and customer focus.
Flexible to work off-hours and take on more responsibilities.

Responsabilités

Collaborate with military customers to understand operational needs and issues to be resolved.
Respond to service calls promptly and manage time effectively.
Complete system installations, troubleshooting procedures, and perform system operational checks.
Troubleshoot and resolve technical issues as they occur.
Provide system administration support and potential training to technical users.
Work with software integration team to test and deploy new software releases.